Privacy Policy

WebScape is committed to protecting your personal information. This policy describes what data we collect, how we use it, and the rights available to you as a visitor to our website or client of our services.

1. Data Controller

Data Controller: Kamaal Mahmoud — Director, WebScape
Address: Mombasa, Kenya
Phone: +254 768 673 040
Email: [email protected]
(hereinafter also referred to as "we", "us" or "WebScape")

2. Basic Concepts

Personal information:
Any information that identifies or could reasonably be used to identify you as an individual — including your name, email address, phone number, IP address and any data you voluntarily provide through our contact forms or service enquiries.

Data subject:
The data subject is you — the natural person whose data is being collected and processed.

Data Controller:
The entity that determines why and how personal data is processed. WebScape acts as the controller in respect of any data collected through this website and its services.

Processor:
Any third party that processes data on our behalf, strictly according to our instructions.

3. Categories of Data, Purpose, Legal Basis and Retention

Categories of data subjects
Purpose of the processing of personal data
Legal basis of processed personal data
Processing time
Categories of data subjects
Website visitors
Purpose of the processing of personal data
Website analytics, service improvement, and retargeting for WebScape services
Legal basis of processed personal data
Our legitimate interest in understanding how our website is used and improving our services. Data collected includes IP address, pages visited, device type, browser and anonymised identifiers via cookies.
Processing time
Up to 6 months, after which data is anonymised or deleted.
Categories of data subjects
Prospective and current clients
Purpose of the processing of personal data
Responding to service enquiries, preparing project proposals, and delivering contracted services
Legal basis of processed personal data
Performance of a contract or pre-contractual steps taken at your request.

Data includes: name, email, phone number, business details and any information shared through our contact form or direct correspondence.
Processing time
For the duration of the engagement plus up to 3 years for contractual record-keeping purposes.

4. Retention of Personal Data

We hold personal data only as long as necessary for the purpose for which it was collected. Once that period expires, data is either deleted or anonymised. We do not retain data speculatively.

5. Third Parties and Data Transfers

We may share data with trusted processors — hosting providers, email platforms and analytics tools — strictly on a need-to-know basis and under appropriate data processing agreements. We do not sell your personal data.

Our website uses Google Analytics to understand site usage. Data collected by Google Analytics may include pages visited, session duration, device type, and anonymised IP addresses. Google processes this data in accordance with its own privacy policy: Google Privacy Policy. You can opt out using the Google Analytics Opt-out Add-on.

6. Cookies

We use cookies to maintain site functionality, analyse visitor behaviour and improve our services. Cookies may be session-based (deleted when you close your browser) or persistent (stored for a defined period). Most browsers allow you to manage or block cookies through your settings; however, blocking certain cookies may affect site functionality.

7. Data Processing Principles

Lawfulness
We process your data on a lawful basis at all times.

Purpose limitation
Data is collected for specific, explicit purposes and is not used for anything incompatible with those purposes.

Data minimisation
We collect only what is necessary for the stated purpose.

Accuracy
We take reasonable steps to keep data accurate and up to date.

Security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or disclosure.

Transparency
This policy sets out clearly how we handle your data. For questions, contact us directly.

8. Your Rights

Right of access
You may request a copy of the personal data we hold about you at any time.

Right to rectification
If the data we hold is inaccurate or incomplete, you may request that we correct it.

Right to erasure
You may request deletion of your personal data where there is no overriding legal basis for us to retain it.

Right to restriction
You may ask us to restrict processing of your data in certain circumstances.

Right to data portability
Where processing is based on your consent or a contract, you may request your data in a portable format.

Right to object
You may object to processing based on legitimate interest at any time.

To exercise any of these rights, contact us at [email protected] or call 0768 673 040. We will respond within a reasonable time and without charge unless requests are excessive or unfounded.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published at this address. Continued use of the website following an update constitutes acceptance of the revised policy.

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